Frontmate answers your phone the moment it rings — day, night and weekends. It books the appointment, captures the lead, and emails you the details. The calls you're missing are the ones going to the next company on the list.
No voicemail, no hold music, no "we'll call you back." Frontmate picks up the moment the phone rings — however many people call at once — and handles the whole conversation like your best receptionist would.
Not a phone tree. A natural conversation that gets something done on every call — then tells you exactly what happened.
Every call, day or night — after hours, weekends, and when you're already on another line. No hold music, no voicemail, no lost customer.
Books the appointment, takes the order, qualifies the lead and flags the urgent ones — all while the caller is still on the line.
A clean, structured recap lands in your inbox or CRM after every call. Nothing to type up, nothing lost, nothing forgotten.
A late-night emergency, handled start to finish — no hold music, no voicemail, no lost customer. Press play.
The caller has a leak and needs someone out. Frontmate works out the urgency, offers the first slot, takes the details and emails the summary — all while you're off the clock.
Want to hear it handle your kind of call? Tell me your business →
Built for the businesses where the phone is the pipeline — where one unanswered call is a booking, a job, or a client walking to the next name on the list.
Dental, cosmetic & healthcare — where a booking is worth £80–£300 and after-hours calls go unanswered.
Trial sign-ups and membership enquiries that come in evenings and weekends — exactly when the desk is empty.
Quote and claim calls where the first firm to pick up usually wins the business.
MOT bookings, breakdowns and recovery — urgent, high-value, and often out of hours.
Roofers, builders, electricians & plumbers — one missed job can be worth thousands.
Estate agents and lettings — viewing requests and enquiries that can't wait for Monday.
Most businesses start with Frontmate answering the phone. Once it's connected to your calendar and CRM, it can take on far more.
The core job: answer every call, book appointments, qualify callers and never miss the phone again.
Frontmate doesn't just wait for the phone to ring. It calls out too — chasing quotes and filling the diary.
Wire Frontmate into what you already use so bookings and leads land where your team works — no double entry.
Real actions triggered while the caller is still on the line — no one on your team lifts a finger.
Works out what they need and collects the key details in seconds.
Checks the diary and confirms a slot during the call.
Text or email recap goes out the moment the call ends.
Call details and summary sync into your CRM. Zero manual entry.
Emergencies and big jobs get escalated to a human straight away.
Transfers complex calls to you — the caller never repeats themselves.
A part-time receptionist costs £25,000+ a year. Frontmate starts at a fraction of that — and for most trades, one recovered booking a month more than covers it. A roofer's single missed job is worth thousands.
All plans include one business phone number and a one-off setup from £300 (we build and tune your agent). Minimum 3-month term. Fair-use limits apply; additional minutes billed monthly. Final pricing confirmed on our first call, once we know your call volume.
I handle the build and all the technical setup. You just start receiving the calls Frontmate has already handled.
A quick call to learn how people phone you, what they ask, and where calls slip through.
I design Frontmate's voice, script and guardrails, tuned to your services, hours and trade.
I hook it into your calendar, email or CRM and test it against real call scenarios with you.
Frontmate starts answering your calls — instantly, around the clock. You review the summaries as bookings and leads roll in.
Tell me how people phone your business and what you wish never got missed. I'll show you what Frontmate could handle — no pressure, no jargon.